At ET technical analysts are trained in software support and maintenance as well as in analyzing the problem and taking a focused and structured approach to solving critical and time sensitive issues. The rigorous technical and customer training, combined with practical hands-on experience with ET’s products, ensure a reliable and knowledgeable response every time the clients come up with their questions and problems.

The software Support and Maintenance team provides skilled technical assistance related to installing, maintaining, upgrading and operating our clients various business solutions and applications. ET’s support provides you with the Team, Technology & Tools to enhance and sustain your software investment.